FAQuestions: Vouchering
Often I get a call from the CCS stating something is wrong with my
voucher. What can I do to reduce the number of errors each
month?
Step 1: Each month,when you are finished making your
voucher and tenant TRACS files, print out, review and compare the voucher
and tenant files you made against the hard copy of your
voucher. This will ensure that you have included all
certifications for which you are billing.
Step 2:Check if you have included all necessary certifications by looking
at the adjustment section of your voucher. The certification(s),
which created the adjustment(s), should be included in your tenant data
TRACS file. Also check for all new certifications that are
effective that month (i.e. AR’s, IR’s).(from Fall 2002
newsletter)
If I find a mistake on the HAP request I have sent, may I resubmit it if
the 10th of the month has not passed yet?
Do not resubmit another HAP request unless the CCS has
requested it. You can make an adjustment for the following
month.
When are my vouchers due every month and how much can I expect to get
paid?
Vouchers (HAP request) are due the 10th day of the
month. Your CCS processes vouchers within five days and sends a
reconciliation report requesting certain tenant data updates. It
is requested these be submitted within three business days. Your
CCS will reprocess requests with the updates. Check for payments
around the 1st of the month. If vouchers are submitted after the
10th day of the month, please be aware that NTHDC has 20 days for
processing.
HUD always used to pay me what I requested on my
voucher. NTHDC sometimes pays less. Why?
NTHDC, under its contract with HUD, is required to
perform a prepayment review and reconciliation for all
vouchers. This ensures that an owner/agent has submitted all
50059 updates electronically to support a subsidy payment.
If you receive a payment less than what you requested, review your
reconciliation report sent by your CCS during the monthly voucher
processing. The reconciliation report indicates which tenant
records are not in NTHDC's database. If your records are not in
the database, submit those records electronically. NTHDC will
adjust your next voucher to reflect those updates.
|
