EIV Recertification Issue
July 28, 2011
Attention Multifamily EIV Users
HUD has been made aware that some tenants are not appearing in EIV and we are researching this issue to discover the cause. In the meantime, we ask that you take the following steps. While completing a recertification, if you receive this message from the “By Head of Household” query,
Print the “By Head of Household” report that reflects the message above and place it in the tenant file, ensuring that the date it was printed is on the page. Continue your recertification by the traditional third party method.
Thank you for your patience. HUD hopes to have this issue resolved in the near future.
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